Here are some frequently asked questions about the EnLighten app and their answers.
- Does EnLighten work at every light?
- When will EnLighten be available in my area?
- How much does EnLighten cost?
- How can I get EnLighten for my phone?
- Are there privacy issues involved with EnLighten?
- Is there support for EnLighten?
- How can I extend my battery life?
No. Some traffic lights are more predictable in their behavior than others. Many lights are more predictable at different times of day (when the traffic on the road is more predictable). Other lights are not connected to the central traffic management system, so no information is available for those lights.
That being said, many lights in our covered areas should frequently provide countdowns, and we are expanding our coverage and predictive capabilities as quickly as possible.
Enlighten is currently available in over 15 cities in 2 countries, with deployment to many more forthcoming. If you would like to register your interest in bringing EnLighten to your city, please submit your request here. If you represent a city that is interested in making signal information available, please contact us using the form here.
The EnLighten app is free.
The app can be downloaded from the Apple App Store and the Google Play Store.
No! Nothing about you—not even the ID of your phone—is stored on any of our computers. All of our computers are behind firewalls, but none of your personal information is there. We may use information we collect about our users' locations, etc., to improve our products and services, but we will not do so in any way that makes personally identifiable information available to anyone (including us). Connected Signals complies with the European Union’s data privacy standards by anonymizing all user data unless users provide explicit permission through affirmative opt-in mechanisms.
If you make a request here we will read it and try to address your issue as quickly as possible, or consider your suggestion for a future release.
EnLighten does everything it can to conserve battery power including going into low power mode when you are not driving or go outside the coverage area, and by powering down the GPS when the phone's charge is low.
For longer trips, you may want to plug in your phone.