Study Privacy Policy

This privacy policy sets out how Connected Signals, Inc. uses and protects any information collected from participants in Connected Signals’ studies. Connected Signals, Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement. Connected Signals, Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9 January, 2018.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and settings
  • Other information relevant to the study in question, including vehicle track, speed, acceleration

What we do with the information we gather

We require this information to complete the study you have agreed to participate in, as well as:

  • For internal record keeping
  • To improve our products and services
  • To periodically send study-related emails, including emails about study app changes, new features or behaviors, using the email address which you have provided.
  • To contact you for your feedback on various aspects of the study. We may contact you by email or by phone if you provide us with phone contact information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Personal information

All personnally identifiably information (e.g., name, city, email address) collected in connection with the study will be kept completely confidential and used only for the purposes of the study. Only individuals directly involved in performing the study will have access to this information, and only to the extent necessary to conduct the study. Those individuals are contractually obligated to protect the privacy of the information.

Data collected will be anonymized to ensure that potentially sensitive information (e.g., routes driven, driving behavior) is not connected to specific drivers.

We will not sell, distribute, or or otherwise make your personal information available to third parties not involved in the study unless we have your permission or are required by law to do so.  You may request details of personal information that we hold about you under the Data Protection Act 1998 for a small fee. If you would like a copy of the information held, please contact us.